We’re looking for a Threat Intelligence Advisor to join our Client team. You will work closely with customers from the moment they reach the onboarding stage. You will develop an understanding of their intelligence requirements, PIRs, and goals, and work with them to enhance their defensive capabilities by ensuring they are getting the most out of Feedly for Threat Intelligence.

About Feedly

Hundreds of leading cybersecurity teams use Feedly to stay ahead of emerging threats by collecting, analyzing and sharing open-source threat intelligence faster with the power of AI. We use an open-source intelligence engine that speeds up the discovery and research of emerging threats. We use machine learning models that automatically gather, analyze, and prioritize intelligence from millions of sources, in near real-time.

We're a remote-first, self-funded, high-growth, profitable startup, located in the Bay Area. Our team is distributed across America and Europe. Our values inform what we build and how we work: Growth Mindset, Customer Obsession, Team First, Excellence and Ownership.

We serve 20 million individual users and over 500 Enterprise clients.

Responsibilities

• You'll act as a trusted CTI advisor, helping customers mature their threat intelligence programs, structure effective PIRs, build threat hunting use cases, and create impactful intelligence reports for executives
• Ensure customer awareness, engagement, adoption and deep understanding of Feedly AI in order for customers to achieve success
• Gain a complete understanding of Feedly’s role in customers’ operations
• Work closely with customers and the product team to translate customer needs into product features and enhancements
• Cross-collaborate with our marketing, product, machine learning, development and customer support teams
• Turn our customers into advocates
• Produce and maintain the toolkit (tutorials, guides) we use to educate our customers

Skills and experience

• You have 2+ years of work experience as a cyber threat intelligence analyst, researcher, threat hunter, engineer, incident response analyst or similar hands-on security role
• You can speak fluently about PIRs (Priority Intelligence Requirements), threat hunting methodologies, and/or vulnerability management processes
• You have hands-on experience with SIEM platforms, Threat Intelligence Platforms (TIPs), vulnerability management systems, threat hunting or incident response tools
• You’re passionate about customer success, helping customers, seeing them grow and adopting Feedly for Threat Intelligence
• You’re patient, empathic and have great listening skills
• You have a growth mindset, enjoy learning and growing as a person as we grow as a team